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At Biodance US Shop, we are committed to delivering your Better Formula for Better Glow products to your doorstep as quickly and reliably as possible. Please review our Shipping Policy below to understand how we process and ship your orders.
We know you are excited to start your glow journey, and we work hard to get your order ready without delay.
All orders placed on biodanceusshop.com are processed within 1-3 business days (excluding weekends and public holidays) after your order confirmation and payment verification.
During peak seasons or promotional periods, processing times may occasionally be slightly longer. You will receive a confirmation email as soon as your order has been processed and is ready for shipment.
Once your order has been processed and handed over to our shipping carrier, the estimated delivery time is 6-12 days.
Please note that delivery times are estimates provided by our shipping partners and may vary slightly depending on your location, customs clearance, or unforeseen circumstances. We appreciate your patience and understanding.
We believe that radiant skin should be accessible to everyone, no matter where you are.
That is why we are pleased to offer free global shipping on all orders. There are no minimum purchase requirements, no hidden fees, and no surprises at checkout. The price you see is the price you pay, and we deliver it to your doorstep for free.
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's journey.
You can use this tracking information to check the real-time status and location of your delivery. Please allow up to 48 hours for the tracking information to update after you receive your shipping confirmation.
Please ensure that your shipping address is entered correctly at checkout. We are unable to redirect orders once they have been dispatched.
Biodance US Shop is not responsible for packages delivered to incorrect or incomplete addresses provided by the customer. If you realize you have made an error in your shipping address, please contact us immediately at [email protected], and we will do our best to assist you before the order ships.
Please note that biodanceusshop.com is not responsible for any customs fees, import duties, taxes, or brokerage fees that may be imposed by your local government once a package arrives in your country.
These charges, if applicable, are the sole responsibility of the customer. Customs policies vary widely by country, so we recommend contacting your local customs office for more information regarding any potential fees.
While we strive to ensure every order arrives on time, occasionally packages may be delayed or lost due to circumstances beyond our control, such as carrier issues, weather events, or customs holds.
If your tracking information shows no movement for an extended period beyond the estimated delivery window, or if you believe your package is lost, please contact us at [email protected]. Our customer service team will investigate the issue with the carrier and work to find a resolution for you.
If you have any questions about our Shipping Policy or need assistance with your order, please do not hesitate to reach out.
Email: [email protected]
The Biodance US Shop Team
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